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User Guide
FAQ

 

User Guide

License Plate Recognition Cameras
Innovation Carpark is ticketless. The car park entry and exit have a license plate recognition camera. The camera recognises the number plate on entry and raises the barrier arm.

Short-term and Casual users: Pay for parking by entering your car license plate at the pay station or via the webapp by scanning the QR code on display in the building.

Long-term  lease and Work Day Monthly licences: Each leaseholder and licensee can register two license plates per lease. The camera recognises the license plate and raises the barrier arm. The LPR system has “anti-pass-back” technology, which dictates that the next action by the users car must be to exit the car park. The user may only have one registered car in the car park at a time. 

Car-Park Operating Hours
Long-term leaseholders can use the car park 24 hours a day, 7 days a week. For security purposes, the roller security screen at the bottom of the ramp and the staircase doors are closed from midnight to 5.30am.

Work Day Monthly licensees can use the car park 6.00am to 6.00pm Monday to Friday.  

Permanent & Work Day Leaseholders
Permanent leaseholders are part of their Company’s long-term lease of the car park and have access to the building as defined by the terms.

Work Day licence have a parking contract with Innovation Carpark Limited. The licensee or Innovation Carpark Limited must provide the other party one (1) months' notice if they want to terminate the licence arrangement or if Innovation Carpark Limited intends to change the rental payment amount.

If a leaseholder leaves the employment for their Innovation Precinct employer, Innovation Carpark Limited will allow rental payments to cease on the last verified date of their employment. 

CCTV / Security Cameras
The building has several CCTV / Security Cameras. All video footage is saved and backed up. If any leaseholder has any security concerns, please contact us.

If any Leaseholder or member of the public causes damage and this can be verified, the person(s) creating the damage will be required to pay for its repair.